Refund Policy

At Made Ya Laugh, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we are here to help. Please read our refund policy below for more information.

1. Eligibility for Refunds

We offer refunds for defective or damaged cards. If your order arrives damaged, please contact us within 7 days of receiving the product with a photo of the issue, and we will gladly provide a full refund or send a replacement.

2. Non-Refundable Items

• Personalized cards or custom orders are non-refundable unless damaged or defective.
• We cannot offer refunds for digital products or services.

3. How to Request a Refund

To initiate a refund request, please contact us at card@madeyalaugh.com within 7 days of receiving your order. Provide your order number, the item(s) in question, and a detailed explanation or photo if applicable. Our customer service team will guide you through the process.

4. Refund Process

Once your refund request is approved, we will process your refund to the original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.

5. Exchanges

If you would prefer to exchange an item, please reach out to our team, and we will assist in providing a replacement. Exchanges are available for defective or damaged items within 7 days of receiving your order.

6. Shipping Costs

Shipping fees are non-refundable, and customers are responsible for return shipping costs, unless the item was damaged or defective upon arrival.

7. Contact Us

If you have any questions about our refund policy, please feel free to contact us at:

Made Ya Laugh

285 Berlin Turnpike, Suite 305, Berlin, CT 06037
Phone: 1-855-YOU LAUGH (1-855-968-5284)
Email: card@madeyalaugh.com

Thank you for choosing Made Ya Laugh! We’re here to ensure you have a great experience with our cards and customer service.